A fix has been implemented and we are monitoring results. Please resend marketing emails that failed in the past 24 hours due to the outage.
Posted Jan 14, 2025 - 12:52 MST
Update
The rollout of this fix for sending marketing emails has been delayed. A fix is still our top priority and we plan to implement one as soon as possible. An additional update/possible resolution will be provided later this afternoon. We appreciate your patience. Thank you.
Posted Jan 14, 2025 - 11:14 MST
Update
A fix for this issue will be implemented by 1:30 pm EST.
Posted Jan 14, 2025 - 08:07 MST
Update
We are continuing to work on a fix for this issue. It is planned to be installed on the morning of 1/13/25 after it has been thoroughly tested.
Posted Jan 13, 2025 - 20:45 MST
Identified
The issue has been identified and a fix is being tested before being implemented.
Posted Jan 13, 2025 - 13:10 MST
Investigating
We are aware that some courses are having issues sending marketing emails. We are actively looking into this and will look to have the service restored as soon as possible.
Posted Jan 13, 2025 - 11:47 MST
This incident affected: foreUP System (Marketing Module).